BNBIFY Guest Guide

📍 Property Details

Unit 3202
318 Queen Street
Melbourne VIC 3000

Located within the Paragon building. Look for the Paragon sign at street level.

Building Access

Your key fob provides access to:

• Main building entrance
• Lift access
• Apartment level
• Shared resident facilities

Please ensure building entry doors are not left open for security reasons.

Building Amenities

Level 7

• Swimming Pool
• Spa
• Sauna
• Gym

Level 5

• Urban Forest
• Library & Study Area

Climate Control

The apartment is equipped with a reverse-cycle air conditioning unit located in the living area. For best results, please keep internal doors open when cooling or heating the apartment.

Apartment Features

• Two-bedroom apartment with city views
• Block-out blinds throughout the apartment
• Air conditioning unit located in the living area
• Complimentary high-speed Wi-Fi
• Smart TVs in the living room and master bedroom
• Fully equipped kitchen with a four-burner gas cooktop, oven, microwave and dishwasher
• Full-sized refrigerator and freezer
• Cookware, crockery, cutlery, kettle, toaster and coffee pod machine provided
• Complimentary starter tea, coffee, sugar and coffee pods
• Full laundry facilities including washing machine and dryer

Complimentary Starter Supplies

To help you settle in, we provide a small selection of starter essentials, including:

• Tea and coffee, coffee pods
• Toilet paper
• Facial tissues in each bedroom and living area
• Hand soap
• Dishwashing & cloth washing supplies

These items are intended to help you get started and may not last for the duration of your stay.

If you are arriving from interstate or overseas and would like additional provisions such as milk, bread, cereal or other essentials, please let us know prior to arrival and we may be able to arrange these at cost.

Wi-Fi & Entertainment

Wi-Fi details will be provided in your arrival instructions.

Both televisions are pre-configured to connect to the apartment Wi-Fi.

Laundry

A Bosch washing machine and dryer are available for guest use.

Please note that power to both laundry appliances is controlled by the wall switch located behind the dining table. Ensure the switch is turned on before operating either machine.

Laundry detergent is provided as a starter supply for your convenience.

Using the Washing Machine

1. Turn on the laundry power switch behind the dining table.
2. Load your clothes and add detergent.
3. Turn the control knob to your desired wash cycle.
4. Press the Start/Pause button to begin the wash.

Using the Dryer

1. Ensure the laundry power switch is turned on.
2. Load the dryer.
3. Select your preferred drying program.
4. Press the Start/Pause button to begin.

Building Safety

Please familiarise yourself with the following safety information.

Cooking & Smoke Alarms

When cooking, please use the rangehood and avoid excessive smoke.

If smoke is caused by cooking, do not open the apartment entry door into the hallway. Instead, open the apartment windows to ventilate the space.

Excessive cooking smoke may activate the building's fire detection systems and could result in emergency service call-out charges, for which guests may be responsible.

Emergency Exit

The emergency stairwell is located at the opposite end of the corridor from Apartment 3202.

Fire Safety Equipment

A fire extinguisher and fire blanket are located above the clothes dryer inside the laundry cupboard.

In Case of Fire

• Do not use lifts.
• Use the emergency stairs.
• Follow all emergency instructions issued by building management or emergency services.

Smoking & Pets Policy

This is a strictly non-smoking apartment.

Smoking, vaping and the use of e-cigarettes are not permitted anywhere inside the apartment.

Pets are not permitted unless expressly approved in writing prior to arrival.

Additional cleaning and remediation charges may apply if these policies are breached.

Parking

There is no on-site guest parking available.

Nearby paid parking options include:

• Wilson Parking – 300 La Trobe Street
• Flagstaff Station Parking

Parking rates and availability are managed by the respective operators and may change without notice.

For the latest rates and availability, please refer to the parking provider's website.

Noise & Consideration for Neighbours

This is a residential building.

Please respect other residents and keep noise to a minimum, particularly between:

11:00 PM and 7:00 AM

Parties, events and excessive noise are not permitted.

Rubbish Disposal

Small bins are provided inside the apartment.

Additional rubbish disposal facilities are located opposite the lifts near Apartment 3202.

Please dispose of rubbish responsibly and avoid leaving food waste inside the apartment for extended periods.

Check-Out Instructions

Check-out time: 10:00 AM

Before departure, please:

• Return all keys to KeyNest at 15 Sutherland Street.
• Please wash used dishes or load and start the dishwasher before departure..
• Dispose of rubbish and recycling.

• • Strip any used beds and place all used sheets, pillowcases, doona covers and towels in the bathroom.
• Turn off lights, air conditioning and appliances.

• Close and lock all windows and doors.
• Check carefully for personal belongings.

If you are departing earlier than planned, please let us know.

Local Recommendations

Some nearby Melbourne attractions include:

• Queen Victoria Market (5-minute walk)
•  Flagstaff Gardens (5-minute walk)
• Melbourne Central Shopping Centre (10-minute walk)
• Melbourne Skydeck
• State Library Victoria (10-minute walk)
• National Gallery of Victoria
• Melbourne's famous laneways and cafés

You'll also find a wide range of restaurants, cafés and convenience stores within a short walk of the apartment.

Need Assistance?

We're here to help.

If you have any questions or encounter any issues during your stay, please contact us as soon as possible so we can assist.

You can contact us through the messaging function on your booking platform (Airbnb, Booking.com, etc.) or via email.

For urgent issues during your stay, please contact us through your booking platform message thread for the fastest response.

📧 Email: [email protected]

Thank you for choosing BNBIFY. We hope you have a wonderful stay in Melbourne and look forward to hosting you again in the future.

BNBIFY – Trusted Stays, Happy Days

Additional Charges (Only If Applicable)

These charges are only applied where additional cleaning, repairs, replacement costs or building fines are incurred.

The following charges may apply where additional cleaning, repairs or replacement costs are incurred:

Charges are applied only where additional costs are incurred by the host.